Our Values
Values are something everyone holds even if they are not aware that they have them. Our values shape the way we think, behave, and even how we treat other human beings.
Here at Mind Samba our values are important for us to understand and live, but we want to share our values with our carefully selected partners and service providers, so that our clients experience a seamless service that reflects our values.
At Mind Samba we understand that every person is made in the image of God, and because God has expressed His value of all people by His love, Mind Samba also aspires to hold this value for our clients.
Therefore, as dedicated professionals in the mental health industry, we strive to embody the teachings of Christ in our work, ensuring that every individual we encounter feels seen, is heard, and that their life is embraced with compassion and respect.
We do this by reflecting how we value all people through our behaviour, our integrity, and with honesty.
Uphold the highest ethical standards in all professional interactions.
Remain true to our values, reflecting honesty and building trustworthiness.
Consistently provide unbiased, non-judgmental support to our clients.
Behaviour
Treat every client as individuals with kindness having empathy.
Actively listen and respond to the needs of our clients.
Foster an inclusive and supportive environment for all.
By embracing our values, Mind Samba aim to create a space where everyone can feel valued and supported in their journey towards quality of life and wellness.
We want to make sure you are seen, heard, and embraced.
Integrity
Communicate openly and transparently with clients and colleagues.
Acknowledge and address mistakes promptly and sincerely.
Encourage honesty and authenticity in all our relationships.
Honesty
Our Mission
Mind Samba is an ever-growing team of passionate professionals and volunteers dedicated to walking step by step with you and your loved ones through lives challenges.
Our 8 pillars of wellness framework, our lived experience, knowledge, and uncompromising highest regards of the human life, will support you to overcome every obstacle.
Mind Samba Policies
Sexual Harassment
At Mind Samba, we are committed to maintaining the highest standards of integrity and transparency.
Our Conflict of Interest Policy ensures that personal interests do not interfere with our business decisions.
This policy applies to all team members and stakeholders, requiring full disclosure of any potential conflicts that could ffect the fairness or objectivity of our services.
By prioritizing ethical behaviour, we protect the trust of our clients and maintain the credibility of our work.
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Conflict of Interest
Mind Samba is dedicated to fostering a safe and respectful environment for everyone.
Our Sexual Harassment Policy strictly prohibits any form of harassment or inappropriate behaviour based on gender or sexuality.
We are committed to addressing any concerns promptly and ensuring a workplace that upholds dignity and respect for all individuals.
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Privacy Policy
At Mind Samba, we are dedicated to protecting your privacy and ensuring the confidentiality of your personal information.
Our privacy policy outlines how we collect, use, and store the personal and sensitive data of NDIS participants in accordance with the Privacy Act 1988 and NDIS Quality and Safeguards Framework.
We only gather information necessary for delivering tailored NDIS services and will not share your details without your consent, unless required by law.
Your trust is important to us, and we are committed to handling your data securely and transparently. To learn more, please review our full privacy policy or contact us directly.
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Service Providers
At Mind Samba, we are committed to ensuring smooth and transparent service delivery for both our clients and subcontractors.
For your convenience, we provide access to key resources, including such things as our Standard Service Agreement and our Timesheet for invoicing Mind Samba for client services, and a template for taking Client Shift Notes.
These documents ensure clear communication of expectations and responsibilities.
Subcontractors are encouraged to review all the resources found in this section to ensure compliance with NDIS requirements.
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Mental Health
Your mental health rights under the Mental Health Act 2014 (Western Australia) ensure that patients, including children, are treated with dignity and respect while having autonomy in their care decisions.
Treatment must be provided in the least restrictive environment possible, with patients having the right to informed consent and participation in their care.
Carers and families play a recognised role, with the Act ensuring their involvement and support where appropriate. For children, their best interests must always be prioritised, with families or guardians closely involved.
Confidentiality is maintained, and collaboration between patients, carers, and professionals is encouraged to ensure holistic, respectful care.
For more information, see downloads.
Your Rights
Your Mental Health Rights in Western Australia
